Activate Pet Tag

Create your pet's secure profile so helpers can get them home safely.

You're doing the right thing.If your pet is ever lost, this system is designed to help the right people reach you quickly and safely.
Step 1Enter your tag code to begin.
Step 2Build your pet's profile with photo, care notes, and recovery details.
Step 3Use your pet tag account any time for updates, messages, and lost-pet tools.
Need Help with Your Pet Tag?

Step 1: Enter Your Tag Code

Enter your tag code to activate or manage it

Example: PET-0001
Already Active? Email My Account Access Again

Email My Account Access

Enter your tag code, owner email, and the last 4 digits of your phone number. If the details match an active pet tag, we will email your account access again.

Manual entry required: For security, please type your information manually. Do not use browser-saved suggestions or autofill, because this secure form may reject them.
Email tip: If you do not see the recovery email within a few minutes, check your spam, junk, or promotions folder and mark our emails as safe.

Need Help with Your Pet Tag?

Use this form if you need help with activation, account access, or a pet tag question. You do not need to be signed in.

Manual entry required: For security, please type your information manually. Do not use browser-saved suggestions or autofill, because this secure form may reject them.
Type the email address where you want our reply sent.
This must match so we do not reply to a mistyped address.
Before you send: Please check both email boxes carefully. If your email is misspelled, we may receive your request but our reply cannot reach you.

Confirm your reply email

This is the email address our support reply will go to. Review it carefully before sending.
Support reply will be sent to—
If this email provider/domain is wrong, such as typing .gail instead of .gmail, we may receive your message but our reply cannot reach you.

Email reply tip: We reply by email. Please check your inbox first. If you do not see our reply, check spam, junk, or promotions and mark our email as safe.